Triaging and Monitoring

Reduce operational costs by collaborating over incidents and implement quick resolutions to enhance the reliability of your AI/ML models.

Triage Room

Giggso's triage room acts as a focal point that provides a complete picture of the issue by combining contextual data from Apps, Projects and People. It gives a unified vision for solving experimental issues like drift, bias, anomalies, and performance decay.

Benefits

Improved Incident Response Time:
Reduces incident response times by quickly identifying and addressing urgent issues with reduced downtime before they impact your business.

Facilitate Collaboration:
Facilitates collaboration between different teams and departments to ensure that incidents effectively, as well as foster a culture of cooperation and collaboration.

Improved Communication:
Facilitates better communication between teams and departments to ensure that all stakeholders are aware of any updates or skills needed to resolve incidents at the earliest.

Value

Reduced Costs
The number of resources needed to manage incidents is reduced improving efficiency and bringing down costs.

Increased Productivity
Increase productivity by reducing the amount of time needed to address incidents by collaborating among teams with increased performance.

Improved Security
Security is increased by providing visibility into incident response processes. This can help to identify security threats and quickly address them.

Collaboration Capability

Giggso’s incident management space allows relevant groups to interact over the incident through a robust set of actions such as reply, share, tasks & approvals. It eliminates siloed remediation processes by allowing users to set up approval tollgates and easy user messaging interface.

Benefits

Improved Efficiency
Quickly identify, isolate, and resolve incidents, resulting in faster response times, fewer downtime hours and improved customer satisfaction.

Increased Visibility
Increase visibility into incident trends and root causes, by identifying and addressing problems quickly and efficiently.

Enhanced Security
Identify, isolate, and resolve incidents, resulting in faster remediation of security incidents.

Value

Accountability
Track and measure the performance of IT operations, enables your organization to be held accountable for the service levels.

Reliability
With increased visibility ensure the reliability of their IT services by enabling them to quickly identify and diagnose issues.

Scalability
Scale operations and manage incidents across multiple locations by proactively identifying and addressing potential issues before they become major problems.

Workflow Automation

Approvals with contextual data provided to managers can be done by leveraging automated workflows to streamline the approval process and ensure that the right decisions are made quickly.

Benefits

Cost Savings
Triaging and incident management can reduce labor costs associated with manual processes.

Increased Productivity
Increase productivity by focusing on high priority incidents with increased insights into the processes, helping teams to identify areas for improvement and optimize performance.

Reduced Risk
Reduce the risk of errors due to manual processes, risk of data loss or other security issues.

Value

Reduced Overhead
Reduced need for manual processes, results in decreased overhead costs increasing ROI on the analytical models.

Improved Compliance
Meet compliance requirements more easily and create more transparent models.

Improved Customer Satisfaction
Improve customer satisfaction by ensuring that issues are addressed quickly and accurately.

Triaging and Monitoring

Triaging and Monitoring